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Voice Guidance Cannot Be Heard

Voice guidance cannot be heard

Diagnostic Test: Navi System Link


NOTE:
- Always check the connectors for poor connections or loose terminals
- Before troubleshooting, write down the customer's radio station presets, and get the radio and navigation system anti-theft codes
- After troubleshooting, enter the radio and navigation system anti-theft codes, and the radio station presets

1. Press the display unit SET-UP button.
2. Check the volume setting for the navigation system

Is it set to OFF?

YES - Set the volume to an audible level

NO - Go to step 3

3. Check the radio operation.

Can you hear the radio?

YES - Go to step 4

NO - Troubleshoot the audio system.

4. Go into the Diagnostic mode and use the "Navi System Link" diagnostic to check the radio

Is "Radio" icon red?

YES - Troubleshoot the audio system

NO - Go to step 5

5. Turn the ignition switch OFF
6. Disconnect the navigation unit connector B (14P) and the audio unit connector A (20P).




7. Check for continuity between body ground and navigation unit connector B (14P) terminals No.5, No.12 individually.

Is there continuity?

YES - Repair short to ground in the harness between the navigation and audio units Replace the affected shielded harness.

NO - Go to step 8.




8. Check for continuity between navigation unit connector B (14P) terminal No.11 and terminals No.5 and No.12 individually.

Is there continuity?

YES - Repair short to ground in the harness between the navigation and audio units Replace the affected shielded harness.

NO - Go to step 9.




9. Check for continuity between navigation unit connector B (14P) terminal No.5 and the audio unit connector A (20P) terminal No.13.

Is there continuity?

YES - Go to step 10.

NO - There is an open in the circuit between the navigation unit and audio unit. Check for poor connections or loose terminals at the audio and navigation units.If a poor connection or loose terminal is found, replace the affected shielded harness.




10. Check for continuity between navigation unit connector B (14P) terminal No.12 and the audio unit connector A (20P) terminal No.12.

Is there continuity?

YES - Go to step 11.

NO - There is an open in the circuit between the navigation unit and the audio unit. Check for poor connections or loose terminals at the audio and navigation units. If a poor connection or loose terminal is found, replace the affected shielded harness.

11. Substitute a known good audio unit, and recheck.

Is the system OK?

YES - Replace the audio unit.

NO - Replace the navigation unit.